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Sam Dial Jewelers

About Sam Dial Jewelers

Sam Dial Jewelers in Pullman, Washington is a trusted destination for those seeking quality, service, and a personalized shopping experience. Located at 255 E Main St #101, this inviting jewelry store brings together craftsmanship, convenience, and attentive customer care to help customers find the right pieces for life’s most meaningful moments.

Whether you are looking for a thoughtful gift, a special purchase for yourself, or expert support for an existing piece, Sam Dial Jewelers offers the kind of reliable service that makes every visit feel worthwhile.

With a strong reputation backed by a 4.80-star rating from 210 reviews, the store has earned the confidence of customers who value both quality and professionalism.

Beyond its selection, Sam Dial Jewelers stands out for the practical services that make ownership and care of fine jewelry easier and more reassuring.

Customers can take advantage of on-site services, delivery options, installation services, and repair services, making it a dependable choice not only for buying jewelry but also for maintaining and enjoying it over time. These offerings provide added convenience and peace of mind, whether you need a piece adjusted, restored, or delivered with care.

The store is also designed for accessibility, with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring a welcoming experience for more visitors.

With quick visit planning, flexible payment options including credit cards, debit cards, and NFC mobile payments, and a customer-focused approach from start to finish, Sam Dial Jewelers makes it easy to shop with confidence. For more information, customers can call +1 509-334-3425 and experience a jewelry store that combines lasting value with attentive service.

★★★★★ 4.80 rating (210 reviews)
Sam Dial Jewelers
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Real Shopper Reviews

Quality Products

Carefully curated selection

Expert Staff

Friendly, knowledgeable help

Great Value

Competitive pricing always

Happy Customers

Satisfaction guaranteed

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Sam Dial Jewelers

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Whether you're looking for something specific or just browsing, our knowledgeable team is here to help you find exactly what you need.

4.80
Star Rating
210+
Happy Customers

Customer Reviews

What shoppers say about us

Michael Miller

Michael Miller

4 months ago

I can't say enough great things about Sam Dial Jewelers. They seem to always come through with what I have been looking for for that special someone. From engagement rings to earrings, Ashley and the crew seem to find the perfect gift! Thank you for many perfect, seamless experiences. Until the next one. 😉 …

Kate GROSS

Kate GROSS

4 months ago

Sam Dial Jewelers ("Sam's" to our family) - the only jeweler for us! Each of our four kids received "Sam's, from Dad" on their 16th birthday. Two of our daughters found wedding pieces there, as well. Sam, my husband, and I have created multiple custom pieces that receive "WOW" whenever they're worn. SDJ was also able to service my mother-in-law's custom clasp on her wedding ring, making it wearable again. The wonderful staff are kind and knowledgeable. Sam and his team are all about the relationship first, and sparkly things are along for the ride.

Ryan Pitzer

Ryan Pitzer

8 months ago

Ashley and the team at Sam Dial did an awesome job guiding us through the engagement ring buying experience remotely. Ashley was very helpful answering all our questions and going back and forth on design details. The rest of the team in store were great during pickup and resizing.

Lachlan Paige

Lachlan Paige

month ago

I had an excellent experience getting my fiancés engagement ring at Sam Dial. Morgan was very helpful and knowledgeable and made designing the ring a breeze. Most importantly, my fiancé loves the ring. Can’t recommend this place enough!

Valerie Wilson

Valerie Wilson

2 months ago

My fiancé bought my custom wedding ring here and Sam Dial helped design it. Needed to get it resized. Process was quick and easy with zero fees charged. Special thanks to our gal Ashley, she was quick to respond to all forms of communication and she went above and beyond to satisfy our needs and made our overall experience perfect!

Haley Brette

Haley Brette

8 months ago

I took a family heirloom bridal set to Sam Dial Jewelers to be restored, and they performed a miracle! I can’t even believe the detailing that was brought back—my rings got a second chance at life. Incredible artistry and amazing service.

Ava Gist

Ava Gist

2 months ago

We bought my fiancé and I’s rings here. They have great customer service and were super helpful. All the employees were knowledgeable but never pushy. We revisited the store multiple times to check out different options and they never got annoyed with us being indecisive. When they got my fiancés ring in, it didn’t fit perfectly. They resized it for free and told us they would do anything to make it right. They also have a generous student discount that most other ring stores don’t offer. I would recommend their store to anyone.

Kim Finley

Kim Finley

4 months ago

We had a wonderful experience in Ashley was such a big help. We wanted to incorporate two rings into a special design for my husband. So we used his wedding band and we used my father‘s wedding band and then added some more gold to it and he really wanted sapphires and diamonds. It turned out absolutely beautiful and there was so much love that was included in this ring. I wanted to have a ring that would compliment my husband‘s and so I have a wedding band for our my 25th wedding anniversary and then I have a band that I got when we had been married for 15 years and then we added the sapphires and once again we couldn’t be more pleased we buy all of our jewelry at Sam Dial and I couldn’t even imagine going anywhere else

Sophia Wildwood

Sophia Wildwood

4 months ago

My husband and I were lucky enough to have been gifted his great grandmothers antique art deco diamond ring for our engagement. It was truly the most beautiful ring I had ever seen, but it was over 100 years old, and needed quite a bit of restoration to be safe to wear. The band was worn thin, some of the mill grain detailing had faded and one of the diamond’s tips had been chipped. We took it to Sam Dial’s for the restoration and had the most incredible experience. Not only was the entire team lovely to work with, but the restoration was truly state of the art. None of the original style was compromised and the chevron tips on the diamond that they suggested kept the silhouette perfectly intact. I’d also love to shout out to the wonderful Ann for helping us with this process. There is no one I trust more with my jewelry than Sam Dial’s!

Dave Miller

Dave Miller

2 months ago

Working with Sam Dial has been an awesome experience! From designing the ring to answering all of my questions they were fast and informative. The ring itself turned out so amazing and their work finding the right center stone was awesome! I worked with them on getting a sapphire with a specific colour and it went great! I'd recommend them 100% if you're looking for a ring, everyone on their team is awesome.

Frequently Asked Questions

Common questions about Sam Dial Jewelers

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

From the business

  • Small Business

Service options

  • On-site services
  • Delivery

Offerings

  • Installation services
  • Repair services

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Visit Our Store

Stop by and see us. We'd love to help you find what you're looking for.

Location

255 E Main St #101, Pullman, WA 99163, United States

Store Hours

Closed · Saturday 11 AM-4 PM
Friday 10 AM-5 PM
Saturday 11 AM-4 PM
Sunday Closed
Monday 10 AM-5 PM
Tuesday 10 AM-5 PM
Wednesday 10 AM-5 PM
Thursday 10 AM-5 PM
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